08 Noise

Most residents in a multifamily community expect to hear a certain amount of noise from footsteps, doors closing, and occasional barking dogs.  Excessive noise, however, can be very subjective.  When assessing noise complaints at CityView, two tests will be applied - one subjective and one objective.  Does the complaining resident believe the noise is unreasonable?  Would a reasonable person similarly situated consider the noise to be unreasonable?

1. Unit owners shall maintain appropriate carpeting or area rugs in high foot traffic areas to absorb sound and to otherwise minimize noise.
2. Unit owners may be required to install additional carpeting or sound barriers if it is determined that the carpeting or area rugs in their unit is insufficient. 
3. Residents shall demonstrate consideration for their neighbors by keeping noise to a minimum, especially between the hours of 11 pm and 7 am.  
4. Residents shall operate televisions, stereos, and other sound emitting electronic devices at a reasonable volume level so as not to create noise or vibration in adjacent units, especially between the hours of 11 pm and 7 am.  
5. Residents shall refrain from hammering, vacuuming, or heavy floor traffic (including moving in or moving out) between the hours of 11 pm and 7 am.
6. Residents shall not keep pets that make noise continuously or incessantly for a period of 10 minutes or more. (see related Pet Rules)
7. Residents shall demonstrate consideration for their neighbors by keeping noise to a minimum in all common areas including hallways, pool, weight room, patio, courtyard, and clubroom.
8. These rules and regulations have been established to protect the health, safety, security, comfort, and financial interests of our owners and all other residents. Noncompliance can result in fines and/or additional consequences.

Noise Resolution Process:

1. Neighbors should first try to resolve noise concerns among themselves.  The offending resident may not realize the noise is being overheard and is a problem.  
2. When a concern is expressed, both neighbors shall discuss the matter in a respectful manner to arrive at a mutually agreeable solution.  
3. If an agreement cannot be reached, or the problem is not resolved, a complaint may be filed with the management company.
4. The management company shall investigate the matter, propose solutions, and inform the Association board.
5. If necessary, the Association board shall settle the matter by providing a determination that may, or may not, involve specific corrective actions, fines, or eviction.